Our Services
Leadership Development
Memorable, engaging, and practical. Citizencentric designs bespoke leadership programs that blend supervisory and leadership skills, backed by user-centered design, experiential learning, and embedded mentorship. Co-created with your team, our sessions are dynamic, relevant, and built to last.
Come with different perspectives, leave with a clear path forward. Citizencentric helps teams unlock collaboration through psychometric insights, objective facilitation, and high-impact sessions. By creating a safe space for every voice, we surface strengths, clarify dynamics, and align diverse perspectives into a shared strategy.
Strategic Planning
& Facilitation
Ensure your teams are aligned- and moving forward with purpose. Citizencentric helps organizations strengthen collaboration, transform culture, and navigate change with clarity. From organizational design to culture transformation, we deliver tailored strategies, practical tools, and clear roadmaps that create lasting impact.
People Advisory
What Leaders Are Saying
“Jay's leadership training and strategic facilitation has been transformative for the City's Public Works department, driving a substantial shift in our organizational culture.
Jay has guided our teams to understand our broader corporate values, fostering an enriching environment of collaboration across supervisory teams.
Jay embedded mentorship programs right into our leadership development programs, which have been integral to this process, providing support and camaraderie as we navigate through challenging scenarios.
The positive influence of Jay's relatable and empathetic approach is evident, working closely with our leadership team to co-create curriculum and content. His unique ability to balance corporate requirements with understanding real-life challenges has ushered in a new era of higher expectations and commitment within our department.”
- Suzanne Bycraft, Director, Public Works, City of Richmond
Rethink How You Run Your Business.
Great organizations are built on great cultures. Schedule a conversation to align your people, purpose, and processes for sustainable, human-centric success.

